Hospitality Event Executive — VIP Sales & Coordination

Marriott Cardiff; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training and development

Job summary

Marriott in Cardiff is seeking a proactive Office & Sales Support coordinator to help manage VIP bedroom reservations, respond to inquiries, and prepare sales packs for VIP site visits.

You will work with Sales & Events to ensure timely delivery of materials, maintain stakeholder relationships, and produce reports using internal systems. This role offers development and a commitment to hospitality excellence.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Excellent communication and organisational skills.

Responsibilities

• Reply to emails and research potential business opportunities for the Sales Team.
• Assist VIP bedroom reservations and manage alerts and amenities.
• Prepare VIP FAM & Site Visit packs and hotel gift bags.
• Collaborate with Sales & Events to meet deadlines and project deliverables.
• Maintain up-to-date collateral and communicate key information to stakeholders.
• Generate reports using internal systems and ensure professional communications.

Skills

VIP service

Administrative support

Stakeholder liaison

Sales support

Customer service

Education

High school diploma or equivalent

Tools

MGS

Marsha

Opera

Job description

Marriott in Cardiff is seeking a proactive Office & Sales Support coordinator to help manage VIP bedroom reservations, respond to inquiries, and prepare sales packs for VIP site visits.

You will work with Sales & Events to ensure timely delivery of materials, maintain stakeholder relationships, and produce reports using internal systems. This role offers development and a commitment to hospitality excellence.