Event Sales & Reservations Specialist

Millennium Hotel and Resorts UK; Drope; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Complimentary meals

Pension Salary Sacrifice Scheme

Career development and salary reviews

Discount on Accommodation worldwide

Free Car Parking

Job summary

Copthorne Hotel Cardiff-Caerdydd is seeking an Event Sales / Reservations Agent who is friendly, enthusiastic and customer-focused. You will handle event and accommodation enquiries, convert bookings, coordinate customer requirements and deliver exceptional service from enquiry through to event completion.

We’re looking for excellent communication and customer service, plus prior sales, reservations or hospitality experience.

Qualifications

• Excellent communication and customer service skills.
• Previous sales, reservations or hospitality experience preferred.
• Strong organisational skills and attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle event and accommodation enquiries.
• Convert bookings.
• Coordinate customer requirements.
• Deliver exceptional service from enquiry through to event completion.

Skills

Excellent communication

Customer service

Sales experience

Hospitality experience

Organisational skills

Job description

Copthorne Hotel Cardiff-Caerdydd is seeking an Event Sales / Reservations Agent who is friendly, enthusiastic and customer-focused. You will handle event and accommodation enquiries, convert bookings, coordinate customer requirements and deliver exceptional service from enquiry through to event completion.

We’re looking for excellent communication and customer service, plus prior sales, reservations or hospitality experience.