Hospitality Assistant Manager: Path to General Manager

Loungers; Austhorpe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Overtime pay

Free meals on shift

Staff discount

Loungefest event

Career progression

Early pay access

Job summary

Loungers at Caballero Lounge in the United Kingdom is hiring a full-time Assistant Manager to support the General Manager, look after the team, and ensure every guest leaves happy.

This role offers a competitive base salary plus bonus and overtime, with progression through our in-house training and Step-Up programmes. You’ll lead shifts, coach the team, manage stock and KPIs, and be a welcoming host strengthening Lounges’ reputation locally.

Qualifications

• People-focused leader who motivates a team.
• Confident shift end-to-end management.
• Natural host with strong guest service.
• Community-minded with a passion for hospitality.

Responsibilities

• Lead a variety of shifts (opens/closes/weekends) and delegate to the team.
• Coach team with regular feedback to create a positive work environment.
• Understand rotas, stock, labour, KPIs and support the General Manager.
• Handle customer complaints with good judgement and maintain service standards.
• Support recruitment and onboarding of new starters.
• Be a visible, welcoming host on the floor and enhance Lounges' reputation.

Skills

People leadership

Shift management

Customer service

Host on floor

Job description

Loungers at Caballero Lounge in the United Kingdom is hiring a full-time Assistant Manager to support the General Manager, look after the team, and ensure every guest leaves happy.

This role offers a competitive base salary plus bonus and overtime, with progression through our in-house training and Step-Up programmes. You’ll lead shifts, coach the team, manage stock and KPIs, and be a welcoming host strengthening Lounges’ reputation locally.