Assistant Manager — Hospitality Leader & Career Growth

Loungers; England; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Overtime pay

Free meal on every shift

50% discount on food and drinks from 1

No uniform policy

Early access to pay (Stream)

Licensed Trade Charity support

Job summary

Circo Lounge, part of Loungers, is hiring a full-time Assistant Manager. You’ll support the General Manager, lead on-floor shifts, coach staff, and ensure guests leave happy.

This is a great step for an experienced supervisor seeking progression within a growing hospitality brand across England and Wales. You'll enjoy a competitive base salary with bonus and overtime, the chance to progress through in-house training, and strong staff discounts from day one.

Qualifications

• Experience in hospitality as a supervisor or assistant manager.
• Able to lead shifts, manage cash and customer issues.
• Strong communication and people skills.

Responsibilities

• Lead a variety of shifts (opens/closes/weekends) — from pre-shift briefings and delegating to your team, always engaging and motivating the team throughout.
• Coach your team through regular and honest feedback, creating a place people genuinely want to work.
• Understand rotas, stock, labour, KPIs (NPS, sales, gross profit) — and know how to support your General Manager when things aren't where they should be.
• Handle escalated customer complaints with confidence and good judgement, and maintain allergen and food safety standards across the team.
• Support recruitment of new starters and help them feel set up to succeed from day one.
• Be a visible, welcoming host on the floor and help build your Lounges reputation as the go-to spot in the local community.

Skills

Shift management

People leadership

Customer service

Team coaching

Recruitment

Job description

Circo Lounge, part of Loungers, is hiring a full-time Assistant Manager. You’ll support the General Manager, lead on-floor shifts, coach staff, and ensure guests leave happy.

This is a great step for an experienced supervisor seeking progression within a growing hospitality brand across England and Wales. You'll enjoy a competitive base salary with bonus and overtime, the chance to progress through in-house training, and strong staff discounts from day one.