Hospitality Assistant Manager — Lead Guest Experience

Le Strange Arms; Titchwell; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

EAP (wellbeing & finances support)

Team parties & social events

Refer a friend scheme

Wine discounts

Job summary

Titchington Manor Hotel is seeking an energetic Assistant Manager to join our team near the North Norfolk coast. You will work closely with the General Manager to deliver a memorable guest experience while driving financial performance and ensuring superb service across FOH and BOH operations.

We value enthusiasm, passion for high-quality local ingredients, and a collaborative approach to leadership. This role offers a dynamic hospitality environment with opportunities for development and

Qualifications

• Experience leading FOH/BOH teams.
• Collaborate with management for seamless guest experience.
• Drive high standards of service and guest satisfaction.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high service standards.
• Collaborate with other management to ensure seamless guest experience.
• Lead guests through restaurant/hotel experiences for an exceptional stay.
• Recruit, train and develop team members to build a cohesive, high-performing team.
• Oversee stock management within the property.
• Drive financial performance by meeting and surpassing targets.
• Maintain a positive work environment and ensure staff perform at their best.
• Manage cash handling and financial controls.

Skills

Team leadership

Guest service

Financial acumen

Staff development

Job description

Titchington Manor Hotel is seeking an energetic Assistant Manager to join our team near the North Norfolk coast. You will work closely with the General Manager to deliver a memorable guest experience while driving financial performance and ensuring superb service across FOH and BOH operations.

We value enthusiasm, passion for high-quality local ingredients, and a collaborative approach to leadership. This role offers a dynamic hospitality environment with opportunities for development and