Assistant Manager

Le Strange Arms; Titchwell; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

EAP (wellbeing & finances support)

Team parties & social events

Refer a friend scheme

Wine discounts

Job summary

Titchington Manor Hotel is seeking an energetic Assistant Manager to join our team near the North Norfolk coast. You will work closely with the General Manager to deliver a memorable guest experience while driving financial performance and ensuring superb service across FOH and BOH operations.

We value enthusiasm, passion for high-quality local ingredients, and a collaborative approach to leadership. This role offers a dynamic hospitality environment with opportunities for development and

Qualifications

• Experience leading FOH/BOH teams.
• Collaborate with management for seamless guest experience.
• Drive high standards of service and guest satisfaction.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high service standards.
• Collaborate with other management to ensure seamless guest experience.
• Lead guests through restaurant/hotel experiences for an exceptional stay.
• Recruit, train and develop team members to build a cohesive, high-performing team.
• Oversee stock management within the property.
• Drive financial performance by meeting and surpassing targets.
• Maintain a positive work environment and ensure staff perform at their best.
• Manage cash handling and financial controls.

Skills

Team leadership

Guest service

Financial acumen

Staff development

Job description

Titchwell Manor Hotel is a well‑established, food‑focused hotel on the North Norfolk coast, with its restaurant holding AA rosettes and drawing guests from across the region. Dining is at the heart of everything here, supported by comfortable rooms and a relaxed but polished service style. As one of Chestnut’s most distinctive properties, it offers a hospitality environment where food, detail and guest experience truly matter.

known for its beautiful rooms and locally sourced food is looking for a dynamic Assistant Manager to join our team. Working closely with the General Manager, we are seeking an experienced professional with a drive to meet and exceed financial expectations with a passion for delivering a great guest experience.

Job Requirements

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience
• Leading guests through all aspects of an enjoyable restaurant/hotel experience
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Why Join Us?

At Chestnut, we believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.

Incentives & Perks

• Team & Individual Incentives – Enjoy rewards for your hard work, including staff days out and even trips abroad.
• Bonus Schemes – Performance-based rewards to recognise your contribution.
• Employee Assistance Programme (EAP) – Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events – Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards – Your commitment is celebrated every year.
• Refer a Friend Scheme – Recommend a friend and earn a cash bonus when they join us.
• Peter Graham Wine Discounts – Enjoy exclusive pricing on carefully selected wines.
• Family & Friends Discounts – Share special perks with those you care about.
• Team Discounts – Up to 50% off your food bill at our venues.
• Overnight Stays from £75 – Take a break at any Chestnut property at a reduced rate.
• High Street Discounts – Save on retail, dining, and travel with exclusive deals.
• Free Meal on Duty – Enjoy a freshly prepared meal every shift.
• Tips + Wagestream Access – Track your earnings in real-time and access pay as you earn.
• Flexible Hours – We help you maintain a healthy work-life balance.
• Learning & Development – Grow your career with access to accredited training courses and continuous development opportunities.

We’re looking for enthusiastic, passionate individuals who:

• Love working with high-quality, locally sourced ingredients
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere
• Want to grow their skills through training and accredited learning
• Are ready to be part of a company that’s shaping the future of great hospitality?

Who are Chestnut?

Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.

INDHP