Assistant Manager: Elevate Guest Experience & Team Performance

Le Strange Arms; United Kingdom; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Team & Individual Incentives

Bonus Schemes

Employee Assistance Programme (EAP)

Team Parties & Social Events

Work Anniversary Rewards

Refer a Friend Scheme

Wine Discounts

Family & Friends Discounts

Team Discounts – Up to 50% off your 
f

Overnight Stays from £75

High Street Discounts

Free Meal on Duty

Tips + Wagestream Access

Flexible Hours

Learning & Development

Job summary

Titchwell Manor Hotel, part of Chestnut, is seeking an Assistant Manager to join our hospitality team and work closely with the General Manager to deliver exceptional guest experiences. You will lead both FOH and BOH operations, ensuring high standards, smooth service, and strong teamwork across departments.

We offer incentives, accredited training, and a supportive environment that values development, flexible hours, and competitive perks across Chestnut properties.

Qualifications

• Lead and inspire front-of-house and back-of-house teams to high service standards.
• Collaborate with management to ensure seamless guest experience.
• Lead guests through all aspects of restaurant/hotel experiences.
• Recruit, train and develop team members for a cohesive, high-performing team.

Responsibilities

• Lead and inspire the FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience
• Lead guests through all aspects of an enjoyable restaurant/hotel experience
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Skills

FOH leadership

BOH leadership

Team recruitment

Cash management

Job description

Titchwell Manor Hotel, part of Chestnut, is seeking an Assistant Manager to join our hospitality team and work closely with the General Manager to deliver exceptional guest experiences. You will lead both FOH and BOH operations, ensuring high standards, smooth service, and strong teamwork across departments.

We offer incentives, accredited training, and a supportive environment that values development, flexible hours, and competitive perks across Chestnut properties.