Assistant Manager - Lead a Warm Coastal Inn Team

The Inn Collection Group; Whitley Bay; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Extra birthday holiday

Lead-Inn program

Paid breaks

50% off food

£1 stays in Jan–Mar

1/3 off room bookings

£50 for same-day bookings

15% off bed & breakfast for loved ones

Employee assistance programme

Give-inn back scheme

Best Pub Employer award

Job summary

The Inn Collection Group is seeking an Assistant Manager at its coastal inn in Tynemouth. Reporting to the General Manager, you will lead the front-of-house and support daily operations, ensuring guests feel at home while upholding brand standards.

You will mentor a busy team, manage shifts, coordinate with Chefs and suppliers, handle stock takes, ordering, and simple accounts. The role may include occasional sleepovers and responding to guest inquiries with warmth and efficiency.

Qualifications

• Hospitality background and customer service excellence.
• Ability to inspire and motivate a team.

Responsibilities

• Lead the team and support the General Manager in daily operations.
• Manage shift operations in a fast-paced environment and ensure brand standards.
• Liaise with Chefs, Management and Suppliers; handle stocktake and ordering.
• Assist with accounts management and administrative tasks; occasional sleepovers and guest responses.

Job description

The Inn Collection Group is seeking an Assistant Manager at its coastal inn in Tynemouth. Reporting to the General Manager, you will lead the front-of-house and support daily operations, ensuring guests feel at home while upholding brand standards.

You will mentor a busy team, manage shifts, coordinate with Chefs and suppliers, handle stock takes, ordering, and simple accounts. The role may include occasional sleepovers and responding to guest inquiries with warmth and efficiency.