Hospitality Assistant: Flexible Hours & Development

BaxterStorey; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

20 days annual leave

Birthday off

26 weeks maternity leave

Paid paternity leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is hiring a General Assistant in London to deliver exceptional hospitality, serving food and beverages with a friendly, professional approach. You’ll collaborate with a diverse team, ensuring smooth operations and a safe, inclusive work environment.

Join a culture that values growth, development, and work-life balance, with opportunities for training and progression within a respected hospitality employer.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Passion for food

Customer service

Teamwork

Adaptability

Food safety knowledge

Job description

BaxterStorey is hiring a General Assistant in London to deliver exceptional hospitality, serving food and beverages with a friendly, professional approach. You’ll collaborate with a diverse team, ensuring smooth operations and a safe, inclusive work environment.

Join a culture that values growth, development, and work-life balance, with opportunities for training and progression within a respected hospitality employer.