Hospitality Assistant

Searcys; Greater London; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

50% venue discount

Pension scheme

Up to 38 days annual leave

Employee discounts portal

Employee assistance programme

Meals on shift

Cycle to work scheme

Birthday off

Job summary

Searcys is hiring a Hospitality Assistant for the National Army Museum in London. You will support daytime Café and events, delivering service excellence to guests and clients, with duties including food and beverage service, clearing, and event support.

The role offers benefits such as pension enrolment, discounts across venues, generous annual leave, meals on shift, and a supportive team environment. 7 days operation, mainly Fri–Sun daytime.

Qualifications

• Hospitality experience or customer service friendly demeanor desirable.

Responsibilities

• Serve food and beverages to guests during events and in the daytime Café.
• Clear and reset tables between service periods.
• Handle bar service where required and operate coffee machines.
• Assist with deliveries and ensure stock is available for events.
• Provide excellent customer care and work as part of the events team.

Job description

Contract • Front of House • 0 Hours per week •

Searcys are looking for Hospitality Assistant to join the team at the National Army Museum.

As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients on our day time Café and events.

The National Army Museum welcomes visitors to learn about the Battle of Waterloo and all that being a soldier entails. The museum has fascinating military artefacts in contemporary light-filled spaces, with spectacular views of Sir John Soane’s Grade II listed stables and the Royal Chelsea Hospital.

As a Hospitality Assistant you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event and support the Cafe.

Job Type:0h hours Contract

7 days operation

Mostly Friday, Saturday and Sunday day time.

Responsibilities

• Clean and polish all cutlery and glasses/crockery for the next event
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• To work on licensed bars serving alcoholic beverages
• To be able to use coffee machines
• Assist with deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
• Excellent product knowledge (food/beverage)
• Takes the initiative
• Supportive / Team player
• Excellent customer care skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk