Waiter / Waitress

Searcys; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

50% discount across Searcys venues

Pension scheme enrollment

Up to 33 days annual leave

Discounts and communication portal

Employee assistance programme

Meals provided on shift

Cycle to work scheme

Birthday leave

Volunteer day off

Job summary

Searcys are recruiting a dedicated Waiter / Waitress to join our Private Members Club at the National Gallery in London. This full‑time Front of House role involves delivering seamless service, running sections, and meeting guests’ needs in a historic, iconic venue.

You will work 5 days over 7, with a mix of shifts and opportunities to develop your skills in a renowned hospitality environment.

Qualifications

• Experience in delivering excellent guest service in a hospitality setting.
• Strong customer service and communication skills.
• Ability to work as part of a team in a high-end venue.

Responsibilities

• Provide exceptional service to our guests.
• Deliver all food and beverage services as part of the floor team.
• Assist with restaurant and events setup.
• Mentor new commis waiters when needed.
• Adhere to company policies and trainings.

Skills

Waiter/Waitress experience

Customer service

Hospitality skills

Job description

Full-time Front of House 39 Hours per week

Searcys have opened an incredible new venue in one of London's most iconic, historical spaces this year and are looking for aWaiter / Waitress to join the team.

We are looking for an experienced and dedicated Waiter / Waitressto join our dedicated team at our Private Members Club at the National Gallery. As a waiter/waitress you will assist the floor managers in the day to day running of the Private Members Club. You will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink.

The role will be based in the newly refurbished Sainsburys wing at The National Gallery, and Searcys are proud to be working in collaboration with the World Famous, Michelin starred Chef Georgio Locatelli on this project.

As aWaiter / Waitress you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 33 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Working 5 days over 7

Full time: contract minimum 20 hours

Key Responsibilities:

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guestrequests, and to refer them to the line manager, if necessary
• Hands on and proactive approach
• Able to work autonomously and as part of ateam
• Passion for food and beverage
• Strong organisational skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk