Floor Manager

WSH Group; City Of London; On-site; GBP 34,771,000 - 38,573,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Discounts across venues

Champagne School enrollment

Meals on shift

Cycle to work

Birthday off

Volunteer day

Employee assistance programme

Annual celebration event

Job summary

Searcys in London’s HAC venue is seeking a Floor Manager to support the Operations Manager in delivering seamless service across the Hospitality department. The role covers events, dining rooms and on-site areas, with a strong emphasis on client satisfaction and team leadership.

The 30-hour contract offers an hourly rate of £16.50 and the chance to work across a historic venue renowned for its events, with benefits including pension, holidays and staff discounts.

Qualifications

• Experience delivering large events and dinners.
• Excellent product knowledge in food/beverage.
• Strong leadership and communication skills.
• Able to respond quickly to changing client needs.

Responsibilities

• Plan, organise and deliver the operation of events, dining rooms and other Hospitality areas.
• Liaise with marketing, events and sales to meet and exceed client expectations.
• Brief Hospitality team and oversee running of events, working lunches and dining.
• Meet clients on arrival and communicate on-day changes to relevant staff.
• Assist development of the Hospitality waiting team with training on food and beverage standards.
• Handle any other reasonable request by management.
• Demonstrate personal development.

Skills

Food & beverage knowledge

Event management

Business acumen

Professional conduct

Communication

Proactivity

Time management

Leadership

Job description

Company Description

Searcys are looking for a Floor Manager to assist the Operations Manager to deliver seamless service to all areas of the department.

The HAC is quite unlike any other City event venue; a magnificent Georgian house set in a five-acre garden. This unique, historic London venue offers a wide variety of event spaces and an a unique out-door space nestled within the city backdrop.

As an Event Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Description

Job Type: 30 hours

Hourly Rate: £16.50 Hourly

Key Duties and Responsibilities

• To plan, organise and deliver a successful operation of the events, dinning rooms and other areas within the Hospitality department with the assistance of the relevant department heads.
• To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations.
• To brief the Hospitality team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
• To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To assist on the development of the Hospitality waiting team, making sure that they adhere to standards laid down by Hospitality Managers and provide training as required, specially on the areas of food and beverage service.
• Any other reasonable request by management.
• Demonstrate Personal Development

Qualifications

Key Skills

• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Strong business acumen
• Leads by example by acting professional at all times.
• Excellent communication skills
• Responds quickly to drive business through periods of low demand
• Takes the initiative
• Excellent time management

Additional Information

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.

A career at Searcys means being part of something special. With our rich heritage, and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk