Hospitality Assistant

Lodestone House; Bishop's Stortford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Learning & development opportunities

Job summary

Compass Group UK&I is hiring a Hospitality Assistant in Bishop’s Stortford to be the face of the business, delivering exceptional customer service on a full-time basis. The role runs 35 hours per week, spread over 5 out of 7 days, contracted to 38 weeks per year.

Join a team that takes pride in food, brand and people, with opportunities for progression and recognition for going beyond the plate. Competitive pay and development opportunities are offered.

Qualifications

• Patient and friendly attitude when greeting guests.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Guest Service

Team Player

Communication

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 38 weeks per year

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2708/98873001/52822418/R/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!