Hospitality Assistant

Chartwells Independent; Canterbury; On-site; GBP 9,500 - 12,000; Full time

Benefits offered by this job

Competitive pay

Learning & development

Career progression

Job summary

Compass Group UK&I is hiring a Hospitality Assistant to serve universities on a full-time basis. The role is contracted to 35 hours per week across Mon-Fri, with a 31-week year.

You will be part of a friendly team that values pride in food, brand, and people, offering progression and rewards for going beyond the plate. As part of a fast-paced environment, you will greet guests, provide personalised service, and uphold food hygiene and safety standards while representing the company and

Qualifications

• Passion for delivering outstanding service in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to work well within a team and take initiative.

Responsibilities

• Greeting and looking after guests to ensure a memorable experience.
• Serve customers with a seamless, personalised service.
• Know the menu and make confident recommendations to guests.
• Represent Compass Group UK&I and maintain a positive brand image.
• Comply with Food Handling and Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Guest service

Teamwork

Initiative

Adaptability

Food safety

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Universities on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here’s an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Please note: This role is contracted to 31 weeks per year

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2408/43150001/52829245/BU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!