Hospitality Assistant

Restaurant Associates UK; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Contributory pension

Career Pathways

Digital GP

Travel discounts

Grocery discounts

Cinema tickets

Cash rewards

Wellness programs

Discounts for family and friends

Job summary

Restaurant Associates UK is seeking a Hospitality Assistant to be the face of the business, delivering exceptional customer service in a fast-paced environment.

You will join a passionate team, contribute to a supportive culture, and benefit from opportunities to progress within the company while being recognised for going beyond the plate.

Qualifications

• Experience delivering outstanding hospitality service.
• Ability to work effectively in a fast-paced environment.
• Willingness to take initiative and make customer-focused decisions.
• Excellent teamwork and communication with colleagues and customers.
• Desire to succeed in a hospitality role and maintain high standards.

Responsibilities

• Greets and looks after guests to ensure they leave delighted.
• Serves customers and delivers a seamless, personalised experience.
• Knows the menu and can make informed recommendations.
• Represents Restaurant Associates UK&I and maintains a positive brand image.
• Complies with Food Handling & Hygiene standards and Health & Safety regulations.

Skills

Customer service

Communication skills

Team player

Initiative

Problem solving

Fast-paced environment

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2108/90958001/52787551/R/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empower[ed?] to reach their full potential, and to thrive - because diversity is our strength!