Hospital Switchboard Specialist | Fast, Friendly Connects

ISS; Orpington; Sur place; GBP 14 000 - 19 000; Plein temps

Résumé du poste

ISS is seeking a full-time Switchboard Operator for Princess Royal University Hospital. You will connect callers quickly to the correct departments and services, handling a high volume of internal and external enquiries, including emergencies.

Join a busy switchboard environment and contribute to the smooth operation of critical communications across the hospital, supporting both internal teams and external callers with professional, courteous assistance.

Qualifications

• Handle high volume of calls efficiently and professionally.
• Provide courteous, clear information to callers.
• Maintain and update hospital contact information and departments.

Responsabilités

• Answer internal and external calls in line with KPI/SLA targets.
• Provide efficient, courteous, and professional support to all callers.
• Operate the hospital's internal bleep system.
• Maintain and update the database of hospital personnel, departments, and contact information.
• Carry out administrative and clerical duties to support department operations.

Description du poste

ISS is seeking a full-time Switchboard Operator for Princess Royal University Hospital. You will connect callers quickly to the correct departments and services, handling a high volume of internal and external enquiries, including emergencies.

Join a busy switchboard environment and contribute to the smooth operation of critical communications across the hospital, supporting both internal teams and external callers with professional, courteous assistance.