Hospital Receptionist: Patient Experience & Admin

ramsayhealthcare; Chorley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Private Medical Cover

Dental Insurance discount

Life Assurance

Pension with company match

Employee Assistance Programme

21-25 days annual leave

Flexible shift patterns

Cycle to Work

Staff restaurant on site

Free parking on site

Job summary

Ramsay Health Care UK is seeking a Receptionist for Buckshaw Hospital in Chorley. The role focuses on delivering a positive patient experience, handling enquiries, and guiding patients through procedures while managing front-desk administration.

You will work full-time, 37.5 hours per week, with shifts 7am to 9pm Monday to Friday and occasional weekends. The ideal candidate has outstanding customer service, strong communication, and healthcare reception experience.

Qualifications

• Outstanding professional customer service and inter-personal skills.
• Friendly, outgoing personality.
• Flexibility and adaptability to cover the needs of the department.
• Excellent communication and professional telephone skills.
• Administrative and receptionist experience within the healthcare sector (preferable).
• Proficiency in Microsoft Office and willingness to learn additional software.
• Excellent attention to detail.
• Good time management skills.

Responsibilities

• Deal with patient enquiries and give advice on patient procedures.
• Manage front-desk administration and answer calls.
• Pass information to relevant departments to ensure smooth operations.

Skills

Customer service

Inter-personal skills

Friendly personality

Flexibility

Communication skills

Telephone skills

Healthcare admin experience

Microsoft Office

Attention to detail

Time management

Tools

Microsoft Office

Job description

Ramsay Health Care UK is seeking a Receptionist for Buckshaw Hospital in Chorley. The role focuses on delivering a positive patient experience, handling enquiries, and guiding patients through procedures while managing front-desk administration.

You will work full-time, 37.5 hours per week, with shifts 7am to 9pm Monday to Friday and occasional weekends. The ideal candidate has outstanding customer service, strong communication, and healthcare reception experience.