Hospital Receptionist – Patient Concierge & Front Desk

Nuffield Health; Guildford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Receptionist for Guildford Hospital to warmly welcome patients and visitors, handle enquiries, and coordinate appointments. The role requires clear communication, empathy, and solid IT skills as part of a healthcare admin team.

The successful candidate will work 37.5 hours per week on a rotating schedule, including mornings and some weekends, contributing to a friendly, patient-centered environment.

Qualifications

• Experience in healthcare administration or on reception.
• Ability to explain sensitive information clearly and compassionately.
• Strong communication and customer-service skills.

Responsibilities

• Greet patients and visitors, directing them to appropriate areas.
• Answer phone calls, handle enquiries and book appointments.
• Support department operations and maintain patient records.
• Collaborate with colleagues to ensure smooth running of the department.

Skills

Communication skills

IT skills

Keyboard skills

Empathy

Tools

MS Office

Job description

Nuffield Health is seeking a Receptionist for Guildford Hospital to warmly welcome patients and visitors, handle enquiries, and coordinate appointments. The role requires clear communication, empathy, and solid IT skills as part of a healthcare admin team.

The successful candidate will work 37.5 hours per week on a rotating schedule, including mornings and some weekends, contributing to a friendly, patient-centered environment.