Hospital Reception Supervisor - Patient Experience Leader

ESHT; St Leonards; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS Pension

Staff restaurants

Onsite nurseries

Accommodation

Employee Assistance Programme

Job summary

East Sussex Healthcare NHS Trust is seeking a motivated Reception Supervisor to lead our reception team in a busy hospital setting. The role is full-time, Monday to Friday, 8:30am to 5pm, with a one-hour lunch break, based in St Leonards-on-Sea.

You will oversee daily operations of the reception area, supported by the Reception Manager, and manage a team of receptionists to deliver professional, efficient, and compassionate service to patients, visitors and staff.

Responsibilities

• Oversee day-to-day running of the reception area, supported by the Reception Manager.
• Lead a team of receptionists and ensure high standards of customer service.
• Work within a busy hospital environment to maintain professional, efficient service.

Job description

East Sussex Healthcare NHS Trust is seeking a motivated Reception Supervisor to lead our reception team in a busy hospital setting. The role is full-time, Monday to Friday, 8:30am to 5pm, with a one-hour lunch break, based in St Leonards-on-Sea.

You will oversee daily operations of the reception area, supported by the Reception Manager, and manage a team of receptionists to deliver professional, efficient, and compassionate service to patients, visitors and staff.