Education Centre Coordinator - Front Desk & Data

ESHT; Eastbourne; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS pension

Staff restaurants

Accommodation

Onsite parking

Employee Assistance Programme

Job summary

East Sussex Healthcare NHS Trust is seeking a Front of House/Reception administrator to provide a comprehensive service in the Education Centre at Eastbourne. You will handle telephone, email and visitor communications in a busy environment, following set procedures and supported by the Integrated Education (Medical) team.

The role requires managing the room booking system, producing reports and maintaining KPIs, with opportunities for staff development, NHS pension and onsite facilities.

Qualifications

• Good level of general education including Maths and English.
• NVQ level 3 in Business Administration or equivalent level of knowledge and experience.
• ECDL or alternative IT qualification.

Responsibilities

• Provide information management and room booking support for the Education Centre.
• Maintain and report metrics and KPIs linked to Trust and National Governance processes.
• Handle communications by telephone, email and in-person visitors and support the Deputy Head of Medical Education & Knowledge Services.

Skills

Communication skills

Team working

Customer care

Interpersonal skills

Education

NVQ level 3 in Business Administration

ECDL or IT qualification

Tools

Microsoft Office

Room booking system

AV technology

Databases

YouTube upload

Job description

East Sussex Healthcare NHS Trust is seeking a Front of House/Reception administrator to provide a comprehensive service in the Education Centre at Eastbourne. You will handle telephone, email and visitor communications in a busy environment, following set procedures and supported by the Integrated Education (Medical) team.

The role requires managing the room booking system, producing reports and maintaining KPIs, with opportunities for staff development, NHS pension and onsite facilities.