Welcoming Healthcare Receptionist & Admin Support

The Chaseley Trust; Eastbourne; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Chaseley Trust in Eastbourne is seeking a receptionist to support a busy reception area and project a positive image to residents, visitors, staff and healthcare professionals. The role involves handling phone calls, emails and in-person inquiries with a focus on high-quality customer care.

You will greet people, maintain confidentiality, update resident details and provide administrative support across departments.

Qualifications

• Excellent customer care and a welcoming approach.
• Clear and polite telephone communication.
• Discretion and confidentiality when handling personal data.
• Ability to provide administrative support to multiple departments.

Responsibilities

• Answer the telephone in a helpful and polite manner, transferring calls as required.
• Greet residents, visitors and staff, providing courteous assistance.
• Deal with emails promptly and professionally.
• Record resident details and update records as needed.
• Maintain a tidy reception area and support administrative tasks across departments.

Skills

Customer service

Telephone handling

Communication

Administrative support

Job description

The Chaseley Trust in Eastbourne is seeking a receptionist to support a busy reception area and project a positive image to residents, visitors, staff and healthcare professionals. The role involves handling phone calls, emails and in-person inquiries with a focus on high-quality customer care.

You will greet people, maintain confidentiality, update resident details and provide administrative support across departments.