Hospital Café Host: Customer Service & Food Prep

Sodexo; Colchester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app with 24/7/

Discounts on high-street brands

Salary finance tools and financial wel

Retirement savings plan and life ins

Full training and protective uniform

Learning and development opportunities

Cycle to Work scheme and volunteering

Flexible working and a dynamic team

Competitive pay

Job summary

Sodexo is hiring a friendly Retail/Host Relief to join the Colchester Hospital catering team. You will help deliver high-quality food service in the digital Kitchen Works Restaurant, serving Trust colleagues, visitors and patients.

You will support a welcoming, hygienic dining environment while upholding food safety and customer care standards. The role involves food preparation, serving, cash handling, and using catering IT systems.

Qualifications

• Experience in a catering environment preferred.
• Confident and professional communication with people at all levels.
• Willingness to assist patients, visitors and colleagues.
• Awareness of food safety and health and safety requirements.

Responsibilities

• Prepare and build meals to customer specifications following portion-control guidance and build cards.
• Deliver friendly and professional service to colleagues, visitors and patients.
• Use digital screens and catering IT systems with full training provided.
• Operate catering equipment (dishwashers, microwaves, hot-hold units, fryers, ovens).
• Serve customers, operate the cash register and manage money securely.
• Monitor and record food temperatures accurately.
• Restock products and follow stock-rotation procedures.
• Support stocktaking, ordering and hospitality tasks as needed.
• Keep dining areas clean, hygienic and safe; follow COSHH requirements.
• Work flexibly across areas of the retail kitchen to support the team.

Skills

Customer service

Communication

Teamwork

Food safety

Health & safety

Flexibility

Organised

Education

NVQ Level 2 in Customer Service

Job description

Sodexo is hiring a friendly Retail/Host Relief to join the Colchester Hospital catering team. You will help deliver high-quality food service in the digital Kitchen Works Restaurant, serving Trust colleagues, visitors and patients.

You will support a welcoming, hygienic dining environment while upholding food safety and customer care standards. The role involves food preparation, serving, cash handling, and using catering IT systems.