Hospital Food & Beverage Operations Manager

Sodexo; Colchester; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Unlimited access to mental health and

Employee Assistance Programme

Free health and wellbeing app

Sodexo Discounts Scheme

Salary Finance Platform

Sodexo Retirement Plan

Death-in-Service benefit

Learning and development tools

Cycle to Work Scheme

Volunteering Opportunities

Flexible work environment

Competitive compensation

Full training and protective uniform

Job summary

Sodexo in Colchester Hospital is seeking an experienced Operational Food & Beverage Manager to lead patient dining and retail services across Colchester Hospital and community sites. You will ensure high standards of food quality, safety and service delivery while developing a diverse operational team.

You will oversee staff rotas, training, budgets and KPI-driven improvements, focusing on patient experience and cost control within a supportive, collaborative environment.

Qualifications

• Proven experience of leading and developing teams within a service environment.
• Operational management experience within catering or food services.

Responsibilities

• Lead the day-to-day delivery of patient dining and retail services.
• Work with the Patient Dining team to maintain standards at ward level.
• Lead, support and develop supervisors, ward hosts, retail assistants, patient dining staff and porters.
• Manage staff rotas, holiday allocation, training and development reviews.
• Monitor food quality, preparation, hygiene and stock levels across the service.
• Complete monthly stocktakes and manage food ordering and waste.
• Review menu information and data to identify improvements.
• Manage departmental budgets, forecasts, labour costs and variances.
• Ensure compliance with food safety, HACCP and health & safety requirements.
• Maintain monitoring, training, quality and due-diligence records.
• Carry out service audits against KPIs and take corrective action.
• Handle complaints and queries professionally.
• Build positive relationships with Trust, clients and teams.
• Drive continuous improvement and customer satisfaction.

Skills

Leadership

Team development

Budget management

Food safety HACCP

Health & safety

Staff training

IT systems

Communication

Job description

Sodexo in Colchester Hospital is seeking an experienced Operational Food & Beverage Manager to lead patient dining and retail services across Colchester Hospital and community sites. You will ensure high standards of food quality, safety and service delivery while developing a diverse operational team.

You will oversee staff rotas, training, budgets and KPI-driven improvements, focusing on patient experience and cost control within a supportive, collaborative environment.