Retail/Host Relief

Sodexo; Colchester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app with 24/7/

Discounts on high-street brands

Salary finance tools and financial wel

Retirement savings plan and life ins

Full training and protective uniform

Learning and development opportunities

Cycle to Work scheme and volunteering

Flexible working and a dynamic team

Competitive pay

Job summary

Sodexo is hiring a friendly Retail/Host Relief to join the Colchester Hospital catering team. You will help deliver high-quality food service in the digital Kitchen Works Restaurant, serving Trust colleagues, visitors and patients.

You will support a welcoming, hygienic dining environment while upholding food safety and customer care standards. The role involves food preparation, serving, cash handling, and using catering IT systems.

Qualifications

• Experience in a catering environment preferred.
• Confident and professional communication with people at all levels.
• Willingness to assist patients, visitors and colleagues.
• Awareness of food safety and health and safety requirements.

Responsibilities

• Prepare and build meals to customer specifications following portion-control guidance and build cards.
• Deliver friendly and professional service to colleagues, visitors and patients.
• Use digital screens and catering IT systems with full training provided.
• Operate catering equipment (dishwashers, microwaves, hot-hold units, fryers, ovens).
• Serve customers, operate the cash register and manage money securely.
• Monitor and record food temperatures accurately.
• Restock products and follow stock-rotation procedures.
• Support stocktaking, ordering and hospitality tasks as needed.
• Keep dining areas clean, hygienic and safe; follow COSHH requirements.
• Work flexibly across areas of the retail kitchen to support the team.

Skills

Customer service

Communication

Teamwork

Food safety

Health & safety

Flexibility

Organised

Education

NVQ Level 2 in Customer Service

Job description

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Job Introduction

We are looking for a friendly and enthusiastic Retail/Host Relief to join our dedicated catering team at Colchester Hospital . You’ll help deliver an excellent food service withinthe digital Kitchen Works Restaurant, serving Trust colleagues, visitors andpatients. As an ambassador for the restaurant, you’ll play an important role increating a welcoming, clean and hygienic environment while providing a highstandard of customer care.

What you’ll do:

• Prepare and build meals to customer specifications, following portion-control guidance, cooking instructions and build cards.
• Deliver friendly and professional service to colleagues, visitors and patients.
• Use digital screens and catering IT systems, with full training provided.
• Operate catering equipment, including dishwashers, microwaves, hot-hold units, fryers and ovens.
• Serve customers, operate the cash register and maintain the security of money within the retail outlet.
• Monitor and record food temperatures accurately.
• Restock products and follow appropriate stock-rotation procedures.
• Support stocktaking, ordering and hospitality functions when required.
• Clear tables and maintain a clean, safe and hygienic dining environment.
• Complete routine cleaning duties and use cleaning materials and equipment safely in line with COSHH requirements.
• Work flexibly across different areas of the retail kitchen to support the wider team during busy service periods.
• Follow food safety, infection control, health and safety, confidentiality and PPE requirements.
• Attend team meetings and complete all required company and Trust training.
• Support the induction of new starters through the buddy programme.
• Promote a Zero Harm Mindset and report any safety concerns, accidents or near misses.

What you bring:

• Previous experience within a catering environment, such as working as a chef, cook or kitchen assistant.
• The ability to communicate confidently and professionally with people at all levels.
• A strong customer-service approach and willingness to assist patients, visitors and colleagues.
• Awareness of food safety and health and safety requirements.
• The ability to follow service standards, policies and procedures.
• High standards of personal hygiene.
• A positive, flexible and team-focused approach.
• The ability to remain organised and professional during busy trading periods.
• A willingness to complete any training required for the role.
• NVQ Level 2 in Customer Service.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services .

We are committedtobeingan inclusive employer. Weare a forces friendly employer. We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities . We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations . We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job .

Sodexo Disability, Ability network, So Together,Generations and Origins.