Hospice Receptionist - Flexible Evenings/Weekends

Royal Trinity Hospice; Greater London; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Store discount in Trinity shops

Gala dinner access for staff events

Staff lottery participation

Donated tickets and prizes

Job summary

Royal Trinity Hospice in London seeks a highly organised Bank Receptionist to provide a professional front-of-house service for patients, visitors and staff. Shifts are predominantly in the evening (Mon-Fri 4pm–8:30pm) or weekends; coverage includes 8am–2pm or 2pm–8:30pm, with occasional day shifts 8am–4pm.

You will greet visitors, answer calls and coordinate communications with internal teams. We value empathy, reliability and good computer literacy and offer DBS, Occupational Health and

Qualifications

• Effective communication and interpersonal skills (face to face, in writing and over the telephone).
• Ability to communicate with sincerity and empathy.
• Willingness to work with flexibility.
• Good computer literacy skills.

Responsibilities

• To greet visitors at the hospice and direct them as necessary, ensuring security considerations are taken in to account.
• To deal with the general public in person and on the telephone and respond to, or redirect, enquiries as appropriate.
• To act as a central source of communication co-ordination between visitors, outpatients, suppliers, staff, and internal departments.

Skills

Effective communication

Interpersonal skills

Empathy

Flexibility

Computer literacy

Job description

Royal Trinity Hospice in London seeks a highly organised Bank Receptionist to provide a professional front-of-house service for patients, visitors and staff. Shifts are predominantly in the evening (Mon-Fri 4pm–8:30pm) or weekends; coverage includes 8am–2pm or 2pm–8:30pm, with occasional day shifts 8am–4pm.

You will greet visitors, answer calls and coordinate communications with internal teams. We value empathy, reliability and good computer literacy and offer DBS, Occupational Health and