Notting Hill Assistant Manager (full time)

Royal Trinity Hospice; Greater London; Híbrido; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Royal Trinity Hospice is seeking an Assistant Manager for our Notting Hill shop. You will drive sales from donated goods, manage stockroom and shop floor, merchandise and create visual displays to support fundraising for compassionate end-of-life care.

Join a friendly team, deliver excellent customer service, engage with retail campaigns, and promote the hospice within the local community. The role requires a passion for fashion and sustainability, with strong literacy and numeracy skills.

Formación

• Experience of working in a fast-paced customer focussed environment.
• Experience of dealing with the public face to face and over the telephone.
• Have a passion for fashion and sustainability.
• Good literacy and numeracy skills.
• Excellent communication and customer service skills.

Responsabilidades

• Drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays.
• Engage with retail campaigns, provide fantastic customer service and promote the hospice.

Conocimientos

Customer service

Face-to-face communication

Fashion passion

Literacy & numeracy

Communication skills

Descripción del empleo

Hours: 37.5 hours per week

Location: Notting Hill

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

Enable this content?

This content is served by a third party, www.youtube.com. If enabled, www.youtube.com may collect information about your activity. Manage preferences to always allow this content.

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

We encourage and welcome applications from people of all backgrounds.