Hospice Coordination Centre Admin - Patient Care Support

Rennie Grove Peace Hospice Care; Waterford; Presencial; GBP 23.000 - 28.000; Jornada completa

Descripción de la vacante

Rennie Grove Peace Hospice Care is seeking a Coordination Centre Administrator in Watford to provide high-quality administrative support and coordinate patient care. You will be the first point of contact for patients, families and professionals, handling calls with confidentiality and collaborating with clinical staff to ensure timely support.

The role requires IT proficiency, Microsoft Office and familiarity with digital systems, plus rota coverage across 8am–6pm, seven days a week.

Formación

• A good level of IT literacy is required, including confidence in using Microsoft Office applications, email, and other digital systems relevant to the role.

Responsabilidades

• Act as first point of contact for patients, families and professionals, providing a kind, knowledgeable response.
• Deal sensitively with callers and adhere to confidentiality policies.
• Collaborate with Coordination Centre staff and clinical colleagues to ensure timely patient care.
• Ensure accurate data entry into clinical systems.
• Work on a rota basis covering 8am–6pm, seven days a week.
• Act as a Rennie Grove Peace Hospice Care ambassador.

Conocimientos

IT literacy

MS Office

Communication

Herramientas

Microsoft Office

Email

Digital systems

Descripción del empleo

Rennie Grove Peace Hospice Care is seeking a Coordination Centre Administrator in Watford to provide high-quality administrative support and coordinate patient care. You will be the first point of contact for patients, families and professionals, handling calls with confidentiality and collaborating with clinical staff to ensure timely support.

The role requires IT proficiency, Microsoft Office and familiarity with digital systems, plus rota coverage across 8am–6pm, seven days a week.