Hospice at Home Admin & Scheduling Coordinator

Gateshead Health; Gateshead; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Gateshead Health NHS Foundation Trust seeks an experienced administrative coordinator to support the Hospice at Home team in Gateshead with scheduling, diary management and the administration of end-of-life care services.

You will work closely with the Nurse Coordinator to plan home visits, manage communications, prepare reports and documents to a high standard, and assist with education administration for palliative care across the trust.

Qualifications

• GCSEs including Maths and English Language at grade 4 or above.
• NVQ Level 3 in Business Administration or equivalent knowledge/experience.
• Previous NHS experience preferred.

Responsibilities

• Assist Nurse Coordinator with day-to-day activities and home-visit planning for Band 3 workers.
• Develop and deliver high-quality administration processes for safe, effective community services.
• Answer external and internal calls and emails, prioritising patient information and interventions.
• Maintain Nurse Coordinator diary and schedule appointments, resolving clashes.
• Prepare agendas, collate papers and distribute documents for meetings.
• Daily use of Emis Community module and data reporting tasks.
• Support education administration for End of Life care.
• Produce high-standard letters, presentations, and documents.

Skills

Administration

Communication

Data handling

Diary management

Prioritisation

Education

GCSEs incl. Maths & English

NVQ3 in Business Admin

NHS experience

Tools

Word

Excel

Access

Outlook

PowerPoint

Job description

Gateshead Health NHS Foundation Trust seeks an experienced administrative coordinator to support the Hospice at Home team in Gateshead with scheduling, diary management and the administration of end-of-life care services.

You will work closely with the Nurse Coordinator to plan home visits, manage communications, prepare reports and documents to a high standard, and assist with education administration for palliative care across the trust.