Hybrid Homecare Patient Services Coordinator

B. Braun Melsungen AG; Sheffield; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Learning opportunities

Hybrid work

Bonus scheme

Life assurance

Health plan

Cycle to work

27 days leave

Job summary

B. Braun Medical Ltd. in Sheffield invites a Patient Services Coordinator - Homecare to join our Customer Care team on a fixed-term basis until April 2027 to cover maternity leave.

You will coordinate homecare services, act as central contact for patients, clinicians and internal teams, and ensure accurate records in line with procedures and service level agreements. The role is onsite with hybrid options and requires strong organisational and communication skills to deliver high-quality patient

Qualifications

• Strong administrative and coordination skills with excellent attention to detail.
• Ability to manage multiple tasks in a fast-paced environment while maintaining accuracy.
• Excellent communication skills and a friendly, professional telephone manner.
• Confidence working independently as well as part of a collaborative team.

Responsibilities

• Respond to patient and customer enquiries professionally, ensuring issues are resolved efficiently and sensitively.
• Coordinate and manage homecare patient services, acting as a central point of contact for patients, clinicians, and internal stakeholders.
• Process and maintain accurate patient and service records in line with company procedures.
• Liaise with internal departments to ensure timely and accurate delivery of homecare services.
• Support the Homecare Team Leader and wider team with administrative and operational tasks as required.

Skills

Administrative skills

Coordination

Attention to detail

Communication skills

Telephone manner

Independence

IT skills

Problem solving

Job description

B. Braun Medical Ltd. in Sheffield invites a Patient Services Coordinator - Homecare to join our Customer Care team on a fixed-term basis until April 2027 to cover maternity leave.

You will coordinate homecare services, act as central contact for patients, clinicians and internal teams, and ensure accurate records in line with procedures and service level agreements. The role is onsite with hybrid options and requires strong organisational and communication skills to deliver high-quality patient