Homes for Ukraine Delivery Officer

Nottinghamshire County Council; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional governmental body in the UK is seeking a dedicated Delivery Officer to join their Homes for Ukraine Team. This role involves supporting vulnerable individuals, particularly refugees seeking housing. The ideal candidate will manage a caseload of guests requiring housing assistance, conduct affordability assessments, and facilitate applications for social housing. Strong interpersonal skills and experience in housing services are essential. This position offers an opportunity to make a significant impact in the community.

Qualifications

• Experience working with vulnerable individuals.
• Strong understanding of housing applications and support services.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage caseload of guests needing housing support.
• Conduct means assessments for private rent.
• Support guests with Social Housing register applications.
• Search for appropriate private rented properties.

Job description

We are looking for a dedicated, compassionate and experienced individual to join the Homes for Ukraine Team as a Delivery Officer with a focus on housing support.

The Homes for Ukraine scheme was launched in March 2022 and supports individuals fleeing the war in Ukraine to come to the UK. Nottinghamshire County Council continues to receive arrivals (guests) who may live with a host for 6 months or longer. The Council has been given key responsibilities by the Government in managing the scheme including essential checks on host and accommodation suitability, payments to hosts, school places, housing support when relationships breakdown, service referral/signposting, support with work, benefits and community integration.

The role will be primarily focused around housing and providing 1-1 casework to guests in need of move on accommodation from their hosting arrangements.

Duties will include:

• Managing a caseload of 'active' guests in need of housing support.
• Conducting means assessments of guests' affordability for private rent.
• Supporting guests to make applications for the Social Housing register.
• Conducting searches for private rented properties and matching these to appropriate guest households.