Homeownership Officer

Niyaa People Ltd; Worcester; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Temporary contract

Competitive hourly rate

Job summary

Niyaa People Ltd on behalf of a well-established housing organisation is recruiting a Shared Ownership Officer on a temporary basis in Worcester with travel to surrounding areas. You will manage shared ownership sales, resales and staircasing from enquiry to completion, guiding customers and coordinating with solicitors and mortgage advisers.

The role requires experience in residential property sales, knowledge of conveyancing, and the ability to handle multiple transactions to deadlines.

Qualifications

• Experience managing residential property sales through to completion.
• Experience with shared ownership sales, resales and staircasing.
• Understanding of residential conveyancing processes.
• Ability to liaise with solicitors, mortgage advisers and other stakeholders.

Responsibilities

• Manage shared ownership resales, staircasing and new-build sales from enquiry to legal completion.
• Provide advice and guidance to customers throughout the process.
• Carry out eligibility and affordability assessments.
• Liaise with solicitors, mortgage advisers and valuers to progress transactions.
• Monitor the sales pipeline and ensure timely completions.
• Support new-build sales launches and promotional activities.
• Ensure compliance with legislation and internal procedures.
• Maintain accurate records and update systems.
• Monitor sales performance including reservations and completions.
• Collaborate with internal teams to deliver affordable homeownership services.

Skills

Communication

Organisation

Customer service

Time management

Tools

Microsoft Office

Excel

Job description

Shared Ownership Officer

We are recruiting on behalf of a well-established organisation within the social housing sector for an experienced Shared Ownership Officer to join their team on a temporary basis. This is an excellent opportunity for a housing or property professional with experience in shared ownership sales, resales and staircasing. You’ll be managing transactions from initial enquiry through to completion, supporting customers throughout the process and working closely with solicitors, mortgage advisers and other stakeholders.

Key Details

Pay Rate: £24–£26 per hour umbrella

Contract: Approximately 12 weeks

Location:Worcester with travel to surrounding areas

Working Pattern: Full-time, Monday to Friday, with hybrid flexibility

Key Responsibilities of a Shared Ownership Officer:

• Manage shared ownership resales, staircasing applications and new-build sales from initial enquiry through to legal completion.
• Provide advice and guidance to customers throughout the shared ownership sales process.
• Carry out eligibility and affordability assessments in line with relevant policies and requirements.
• Liaise with solicitors, mortgage advisers, valuers, estate agents and other stakeholders to progress transactions efficiently.
• Monitor the sales pipeline, identify potential delays and take action to ensure timely completions.
• Support new-build sales launches, open days and promotional activities where required.
• Ensure transactions comply with relevant legislation, anti-money laundering requirements and internal procedures.
• Maintain accurate records and update housing and sales management systems.
• Monitor sales performance, including reservations, completions, resales and staircasing activity.
• Work collaboratively with internal teams to support the delivery of affordable homeownership services.

Essential Experience

• Experience managing residential property sales through to completion.
• Previous experience with shared ownership sales, resales and staircasing.
• Understanding of the residential conveyancing process.
• Experience liaising with solicitors, mortgage advisers, estate agents and other stakeholders.
• Ability to manage multiple transactions, meet deadlines and work towards performance targets.
• Strong communication, organisational and customer service skills.
• Good IT skills, including Microsoft Office and Excel.
• Full, current driving licence and access to a vehicle insured for business use.

Desirable Experience

• Experience working for a housing association or affordable housing provider.
• Knowledge of Homes England Capital Funding Guide requirements.
• Understanding of property valuations relating to staircasing and resales.

What’s on Offer

• £24–£26 per hour umbrella
• Approximately 12 weeks of temporary work.
• Hybrid working flexibility.
• The opportunity to join an established social housing organisation.
• A varied role covering shared ownership, resales, staircasing and new-build sales.