Homelessness Prevention Officer

Chelmsford City Council; Chelmsford; On-site; GBP 37,000 - 41,000; Full time

Job summary

Chelmsford City Council’s Strategic Housing Service is expanding its Homeless Team. We are recruiting Homeless Officers to work with people to prevent homelessness and determine Council duties under homelessness legislation.

The role offers challenging yet rewarding work, with the aim of making a real difference for individuals in difficult situations. Successful applicants will use a customer-focused, proactive problem-solving approach while managing complex cases and working to tight deadlines.

Qualifications

• The successful applicant will apply a customer-focused, proactive problem-solving approach to work with people experiencing homelessness and those with complex needs.

Responsibilities

• Work with people to prevent homelessness and make decisions under homelessness legislation.
• Demonstrate effective decision-making and case management to support clients.
• Collaborate with colleagues to safeguard vulnerable groups and ensure safe working practices.

Skills

Customer-focused

Proactive problem-solving

Decision-making

Case management

Work under pressure

Job description

Chelmsford City Council’s Strategic Housing Service is expanding its Homeless Team. We are recruiting Homeless Officers to work with people to prevent homelessness and determine Council duties under homelessness legislation.

The role offers challenging yet rewarding work, with the aim of making a real difference for individuals in difficult situations. Successful applicants will use a customer-focused, proactive problem-solving approach while managing complex cases and working to tight deadlines.