Homeless Support Scheme Manager

CIH Scotland; Preston; Presencial; GBP 37.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Health cash plan

26 days holiday + bank holidays

Descripción de la vacante

Community Gateway is seeking a role based at The Crossings, Preston, to manage a 16-flat scheme providing temporary accommodation for homeless families. You will lead a team delivering intensive housing management support, ensuring safety and comfort while supporting tenants to move to permanent tenancies.

The role requires experience in supported housing, safeguarding knowledge, strong relationship-building, and proven leadership. 37 hours weekly, with a comprehensive benefits package.

Formación

• Experience delivering supported housing services or similar.
• Strong safeguarding knowledge for children and vulnerable adults.
• Excellent relationship-building and multi-agency collaboration.
• Proven leadership and people development abilities.
• Ability to work under pressure and resolve conflicts.

Responsabilidades

• Oversee management of The Crossings scheme and lead a dedicated team delivering intensive housing management support.
• Ensure tenants have safe, comfortable accommodation and support move-on to permanent tenancies.
• Maintain safeguarding standards and coordinate with external agencies and partners.

Conocimientos

Housing management

Safeguarding

Stakeholder engagement

Leadership

Conflict resolution

Educación

Housing-related degree or professional qualification

Descripción del empleo

37 hours per week

Based at The Crossings, Isherwood Street, Preston

£41,000 per annum

37 hours per week

Based at The Crossings, Isherwood Street, Preston

£41,000 per annum

What will you be doing in this role?

You will be overseeing management of The Crossings, a scheme comprising 16, high quality, spacious flats that provide temporary accommodation for homeless families. You will lead and manage a dedicated team delivering intensive housing management support, ensuring our tenants have safe, comfortable accommodation whilst supporting their move on to permanent tenancies.

What We Are Looking For

• Experience of delivering supported housing services, or a similar service, along with a strong understanding of housing management.
• Strong knowledge of safeguarding principles knowledge regarding children and vulnerable adult.
• Excellent relationship-building skills, with confidence in working collaboratively with external partners, and multi-agency networks.
• The ability to remain calm and effective under pressure, with strong conflict management and problem-solving skills.
• Proven experience of leading and developing teams, empowering your team to build their skills, achieve their goals, and realise their full potential.

It would be great if you also had:

• Experience of working with families
• Knowledge and application of Trauma-Informed Care and Psychologically Informed Environments (PIE) approaches.
• A housing-related qualification at degree level, or an equivalent professional qualification.
• Experience of designing and delivering training.

Working arrangements:

This role is based at The Crossings, Isherwood St, Preston. We offer flexibility wherever possible to accommodate our business and your personal needs.

Why work at Community Gateway?

We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits - have a look at the attached leaflet for more information. Our holiday entitlement starts at 26 days plus bank holidays (including your birthday off and Christmas closure!).
We also offer a great pension scheme where CGA will pay in contributions up to 10%, a company-paid health cash plan for you and your dependants (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.
Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, those who may be underrepresented in our organisation. We aim to be reflective of the communities in which we operate and if you speak a second language this can come in handy!

A Bit More About Us

Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you.
If you haven't done so already, check out the job description and candidate pack on our website for more about us and top tips for submitting a successful application.

Dates For Your Diary

The closing date for this role is Monday 26th October 2026 atmidnight with interviews expected to be held week commencing 2nd November 2026.
We reserve the right to close this vacancy early, so you are encouraged to apply as soon as possible.