Administrator - Business Assurance

Community Gateway Association; Preston; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

26 days holiday + birthday day off

Pension scheme

Health cash plan

Wellbeing support

Job summary

Community Gateway Association is seeking an Administrator for the Business Assurance team in Preston. The role covers governance, data protection, information governance, regulatory compliance, audit and policy management.

You will maintain records, support admissions and information requests, and assist with meetings and training. We offer a hybrid working pattern with an expectation to be in the office part of the time.

Qualifications

• Experience delivering high-quality administrative support and customer service.
• Ability to manage a varied workload, prioritise tasks and meet deadlines.
• Confidentiality and strong attention to detail are essential.

Responsibilities

• Maintain accurate records, registers and trackers.
• Support data protection processes including redaction for subject access requests.
• Assist with responses to tenant information requests.
• Support governance administration for Board and Committee meetings.
• Coordinate governance and data protection training and track attendance.
• Raise purchase orders and maintain team budget records.

Skills

MS Office

Customer service

Attention to detail

Communication skills

Tools

Word

Excel

Outlook

Teams

SharePoint

Job description

Administrator - Business Assurance

37 hours per week, Monday - Friday

£25,948.89 per annum

(£13.45 per hour - Real Living Wage)

This is a great opportunity to join our Business Assurance Team as an Administrator and play an important role in supporting the team’s work across governance, data protection, information governance, regulatory compliance, audit and policy & procedure management. You'll help us keep key processes running smoothly, maintain accurate records and provide practical support to colleagues across the organisation.

At CGA, we are a tenant-led, community-focused housing association based in Preston. We put tenants at the heart of all we do and are proud to deliver high quality services for our customers and communities.

What we are looking for:

We're looking for someone who can provide a consistently high standard of administrative support and customer service to internal and external customers. You'll be confident using Microsoft Office (particularly Word, Excel, Outlook, Teams and SharePoint) and will be able to manage a varied workload, prioritise tasks and meet deadlines.

In this role, you will support the Business Assurance Team across a range of important activities, including:

• maintaining accurate records, registers and trackers;
• supporting data protection and access to information processes, including redaction of information for subject access requests in line with guidance;
• assisting with responses to tenant information requests;
• supporting governance administration, including Board, Committee and internal management meetings;
• co-ordinating training sessions and maintaining attendance records for governance and data protection compliance;
• raising purchase orders and maintaining budget records for the team.

You must have excellent communication skills, strong attention to detail and the ability to handle confidential information appropriately. You'll also need to demonstrate a positive attitude, excellent customer focus and a commitment to CGA’s values.

It would be great if you also had:

• knowledge of data protection and access to information legislation;

Why work at Community Gateway?

We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits – have a look at the attached leaflet for more information. Our holiday entitlement starts at 26 days (including your birthday offand Christmas closure) plus bank holidays!

We also offer a great pension scheme where CGA will pay in contributions up to 10%, a company-paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.

Inclusion matters to us. We welcome applications from people from all backgrounds, especially those underrepresented in our organisation. We want our team to reflect the communities we serve.

Working arrangements:

This role has the opportunity to work both from our gorgeous dock-front offices and at home. You should generally expect to be in the office at least 60% of the time, with flexibility given to accommodate business and personal needs.

A bit more about us:

Community Gateway own and manage almost 7,000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.

And finally, we want to be a great place to work. So, if you think you have the skills, experience and can live our values, then we want to hear from you.

Dates for your diary:

The closing date for this role is midnight on Sunday 17th October 2026 with interviews to be held on Monday 26th and Tuesday 27th October 2026.