Derby Housing Allocations & Homefinder Advisor (Temp)

ESSENTIAL EMPLOYMENT LTD; East Midlands; Vor Ort; GBP 17.000 - 24.000; Vollzeit

Zusammenfassung

ESSENTIAL EMPLOYMENT LTD in Derby is seeking a Homefinder and Registration Advisor on a temporary basis. The role involves administering the housing register and Homefinder service, assessing housing need, and verifying eligibility to allocate priority bands.

You will support applicants and housing partners through the rehousing process and assist vulnerable customers with bidding and move-on arrangements. The successful candidate will need strong administration, customer service and case

Qualifikationen

• Experience within housing allocations, homelessness, housing options, social housing, lettings or housing administration would be advantageous.

Aufgaben

• Administer and maintain the housing register and Homefinder service.
• Assess housing need and verify applicant eligibility.
• Award appropriate priority bands and support customers through rehousing process.
• Provide advice to applicants and guidance to housing partners and internal teams.
• Assist vulnerable customers with property bidding and move-on from temporary accommodation.
• Maintain accurate records and communicate effectively with customers from diverse backgrounds.

Kenntnisse

Housing allocations

Customer service

Case management

Administration

Record keeping

Jobbeschreibung

ESSENTIAL EMPLOYMENT LTD in Derby is seeking a Homefinder and Registration Advisor on a temporary basis. The role involves administering the housing register and Homefinder service, assessing housing need, and verifying eligibility to allocate priority bands.

You will support applicants and housing partners through the rehousing process and assist vulnerable customers with bidding and move-on arrangements. The successful candidate will need strong administration, customer service and case