Home Visits Scheduler & Administrator - Route Planning Pro

Specsavers; Gloucester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Specsavers Perks Scheme

WeCare Support

Headspace App

Birthday off

Job summary

Specsavers is seeking a Scheduler/Administrator for the Home Visits Audiology team in the United Kingdom. You will manage clinic scheduling and appointment bookings across the region, ensuring accurate customer records and a professional telephone manner.

The role requires handling a high volume of calls, strong time management, and the ability to work independently while collaborating with a supportive team.

Qualifications

• Previous route planning, appointment setting or scheduling and administration experience is essential
• Able to manage a busy workload and prioritise conflicting deadlines
• Call centre, office experience and customer service skills are desired
• Previous or current audiology experience would be preferred, but not essential

Responsibilities

• Schedule clinics and book appointments for the Home Visits Audiology team
• Update customer files with accurate information
• Provide high-quality customer service and handle a high volume of calls

Skills

Appointment scheduling

Call centre experience

Communication skills

Attention to detail

Time management

Job description

Specsavers is seeking a Scheduler/Administrator for the Home Visits Audiology team in the United Kingdom. You will manage clinic scheduling and appointment bookings across the region, ensuring accurate customer records and a professional telephone manner.

The role requires handling a high volume of calls, strong time management, and the ability to work independently while collaborating with a supportive team.