Part-Time Audiology Home-Visit Scheduler

Specsavers; Chatham; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

28 days leave (pro rata)

Birthday as an additional paid day off

Access to Specsavers Perks Scheme

WeCare Support

Headspace App

Job summary

Specsavers is seeking a Scheduler/Administrator for our Home Visits Audiology team in the Maidstone/Chatham area. The role focuses on efficient clinic scheduling and appointment bookings, handling high call volumes, and precise administration to support patient care.

The successful candidate will have route planning or scheduling experience, strong time-management skills, and the ability to work independently within a busy team.

Qualifications

• Previous route planning, appointment setting or scheduling and administration experience is essential.
• Able to manage a busy workload and prioritise conflicting deadlines.
• Call centre, office experience and customer service skills are desired.
• Previous or current audiology experience would be preferred.

Responsibilities

• Manage clinic scheduling and appointment bookings for Home Visits audiology team.
• Handle a high volume of incoming and outbound calls with a focus on customer care.
• Update customer files and maintain accurate records.
• Collaborate with the team and external partners to deliver care regionally.

Skills

Route planning

Appointment setting

Call centre experience

Customer service

Job description

Specsavers is seeking a Scheduler/Administrator for our Home Visits Audiology team in the Maidstone/Chatham area. The role focuses on efficient clinic scheduling and appointment bookings, handling high call volumes, and precise administration to support patient care.

The successful candidate will have route planning or scheduling experience, strong time-management skills, and the ability to work independently within a busy team.