Home Improvement Advisor: Checkout & Customer Support

B&Q plc; Maidstone; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

Employee Assistance Programme

Shopping discounts

6.6 weeks holiday

Job summary

B&Q plc is seeking a Checkouts Customer Advisor in Maidstone. You’ll be an expert advisor and a guide, getting to know every customer and their home improvement projects.

You’ll help with sales, click & collect, setting up displays, and maintaining a great store appearance while delivering excellent service at the tills. We’re looking for someone friendly and outgoing, who enjoys helping others and is eager to learn.

Qualifications

• Friendly and outgoing, with a buzz for helping others.
• Happy to learn and adapt to new technology and ways of working.
• Great at working in a team and flexible for weekends, evenings, and bank holidays.

Responsibilities

• Assist customers at the checkouts and via tills.
• Provide friendly advice and exceptional customer service.
• Support in setting up displays and ensuring the store looks welcoming.

Job description

B&Q plc is seeking a Checkouts Customer Advisor in Maidstone. You’ll be an expert advisor and a guide, getting to know every customer and their home improvement projects.

You’ll help with sales, click & collect, setting up displays, and maintaining a great store appearance while delivering excellent service at the tills. We’re looking for someone friendly and outgoing, who enjoys helping others and is eager to learn.