Customer Advisor - Checkouts

B&Q; Melton Mowbray; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Competitive salary

Pension scheme

Employee Assistance Programme

Shopping discounts

6.6 weeks holiday

Job summary

A leading home improvement retailer in Melton Mowbray is looking for a part-time Customer Advisor to assist customers at the checkouts. You will provide guidance on home improvement projects, ensure outstanding customer service, and help maintain store displays. Ideal candidates are friendly, eager to learn, and able to work on weekends. The role offers a competitive hourly rate and a variety of benefits including a pension scheme and holiday allowance.

Qualifications

• Eager to learn and interested in home improvement.
• Friendly, outgoing, and team-oriented personality.
• Flexible to work weekends, evenings, and bank holidays.

Responsibilities

• Advise customers on their home improvement projects.
• Ensure great customer service at checkouts.
• Assist with store displays and click & collect services.

Skills

Customer service

Teamwork

Adaptability

Sales expertise

Job description

Customer Advisor - Checkouts

Company: B gosh Q – Melton Mowbray

Job Type: Part Time – 10 hours per week
Contract: 3‑Month Fixed Term
Shift Availability: Saturday & Sunday, 7:00 a.m. – 8:00 p.m.
Hourly Rate (UK Notional_fetch): £12.71 per hour

Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and Finds well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.