Home Improvement Advisor & Customer Champion

B&Q plc; Highweek; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

award-winning pension scheme

ShareSave options

6.6 weeks holiday

payroll giving

Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

Job summary

B&Q plc in Highweek is hiring a Customer Advisor to become an expert guide for our customers. You’ll learn product solutions, help shoppers, and contribute to a welcoming store environment.

The role emphasizes great service, stock checks, and display setup, with training opportunities in paint-mixing and timber cutting. You’ll thrive in a team, enjoy variety, and work a rota that includes weekends and bank holidays.

Qualifications

• Customer-focused and friendly, with a can-do attitude.
• Willing to learn new skills and adapt to new technologies.
• Ability to work in a team and on a rota including weekends and bank holidays.

Responsibilities

• Assist customers with purchases and product questions.
• Help manage stock, set up displays and ensure the store looks inviting.
• Learn paint-mixing and timber-cutting to support customer needs.

Job description

B&Q plc in Highweek is hiring a Customer Advisor to become an expert guide for our customers. You’ll learn product solutions, help shoppers, and contribute to a welcoming store environment.

The role emphasizes great service, stock checks, and display setup, with training opportunities in paint-mixing and timber cutting. You’ll thrive in a team, enjoy variety, and work a rota that includes weekends and bank holidays.