Home Care Support Manager: Lead & Improve Quality

4Recruitment Services; Sheffield; On-site; GBP 23,000 - 33,000; Full time

Job summary

4Recruitment Services in Sheffield is seeking a Support Manager to oversee the day-to-day duty function across Home First Community. You will respond to service user issues, provide guidance to Support Workers, and handle medication concerns as well as move and handling issues, missed care calls, and incidents.

The role ensures a safe environment, effective resource management, and collaboration with partner agencies to achieve high-quality home support and strong performance within the

Responsibilities

• To contribute to the delivery of services which meet and exceed all national and local standards, ensuring a safe environment and work practice
• To provide first line operational management to a team responsible for the delivery of customer focused, high-quality home support services
• To be responsible for individual programmes that meet the identified needs of all customers including those with complex and changing needs.
• To manage allocated resources effectively and contribute to the efficient resource management of the Registered Service.
• To contribute to individual, team and service development and planning
• To work effectively and collaboratively with other agencies and partners to ensure best outcomes for customers
• To contribute to the performance management and quality assurance systems and processes within the Registered Service
• To find out more information please contact Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Job description

4Recruitment Services in Sheffield is seeking a Support Manager to oversee the day-to-day duty function across Home First Community. You will respond to service user issues, provide guidance to Support Workers, and handle medication concerns as well as move and handling issues, missed care calls, and incidents.

The role ensures a safe environment, effective resource management, and collaboration with partner agencies to achieve high-quality home support and strong performance within the