Support Manager - Frontline Home Care Operations

4Recruitment Services Ltd; Sheffield; On-site; GBP 23,000 - 33,000; Full time

Job summary

4Recruitment Services Ltd in Sheffield is seeking a Support Manager, offering £20.48 per hour. You will oversee the day-to-day duty function across Home First Community, respond to service user issues, provide advice to Support Workers, and coordinate responses to medication concerns, moving and handling issues, missed calls, accidents and incidents.

The role focuses on delivering high-quality home support services, managing resources effectively, and collaborating with partner agencies to

Responsibilities

• To contribute to the delivery of services which meet and exceed all national and local standards, ensuring a safe environment and work practice
• To provide first line operational management to a team responsible for the delivery of customer focused, high-quality home support services
• To be responsible for individual programmes that meet the identified needs of all customers including those with complex and changing needs.
• To manage allocated resources effectively and contribute to the efficient resource management of the Registered Service.
• To contribute to individual, team and service development and planning
• To work effectively and collaboratively with other agencies and partners to ensure best outcomes for customers
• To contribute to the performance management and quality assurance systems and processes within the Registered Service

Job description

4Recruitment Services Ltd in Sheffield is seeking a Support Manager, offering £20.48 per hour. You will oversee the day-to-day duty function across Home First Community, respond to service user issues, provide advice to Support Workers, and coordinate responses to medication concerns, moving and handling issues, missed calls, accidents and incidents.

The role focuses on delivering high-quality home support services, managing resources effectively, and collaborating with partner agencies to