Support Manager

Sheffield City Council HQ; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Generous holiday entitlement

Development opportunities

Job summary

Sheffield City Council HQ is seeking two Support Managers to lead a team delivering high-quality home support services to adults with short-term reablement needs. The roles are 37 hours per week, permanent, within the Home First Community service area.

The post requires strong leadership, experience in social care, and a commitment to safeguarding and continuous improvement, working across Sheffield with community-based staff.

Qualifications

• Experience managing or supervising staff in a social care setting.
• Experience supporting adults with complex or changing needs.
• Strong leadership and team management skills.
• Knowledge of social care frameworks and regulatory standards (e.g. CQC).
• Ability to manage resources and drive performance.
• Excellent communication and partnership working.
• Driving license and willingness to work across Sheffield.

Responsibilities

• Lead and manage a team of Support Workers to deliver high-quality care.
• Oversee individual support plans, including complex needs.
• Ensure services meet regulatory standards and best practice.
• Manage resources to support efficient service delivery.
• Drive performance, quality assurance, and continuous improvement.
• Collaborate with partners and multidisciplinary teams.
• Support service development and contribute to strategic planning.
• Provide cover for other managers and attend key meetings.

Skills

Staff supervision

Leadership

Complex needs care

Regulatory standards (CQC)

Resource management

Communication

IT systems

Driving license

Education

NVQ Level 4 in Health & Social Care or management

Tools

IT systems

Job description

Support Manager -Home First Community (Short Term Intervention Team)

2X Grade 7 | 37 hours per week permanent

Service Area: Home First Community

About the Role

We are looking to recruit 2 x37 hour enthusiastic and motivated Support Managersto lead a team delivering high-quality home support services to adults with short-term reablement needs.

What You'll Be Doing

• Leading and managing a team of Support Workers to deliver safe, responsive and high-quality care
• Overseeing support plans tailored to individuals, including those with complex or changing needs
• Ensuring services meet and exceed regulatory standards and best practice
• Managing resources effectively to support efficient service delivery
• Driving performance, quality assurance, and continuous improvement
• Working collaboratively with partners and multidisciplinary teams
• Supporting service development and contributing to strategic planning
• Providing cover for other Support Managers and attending key meetings when required

What We’re Looking For

We’re seeking someone who can bring strong leadership and a passion for delivering excellent care outcomes.

• Experience managing or supervising staff in a social care setting
• Experience supporting adults with complex needs
• Strong leadership and team management skills
• Knowledge of social care frameworks and regulatory standards (e.g. CQC)
• Ability to manage resources effectively and drive performance
• Excellent communication and partnership working skills
• Confidence in using IT systems to support service delivery
• Uk driving license, this post requires you to work with staff in the community across the city of Sheffield

Qualification:

• NVQ Level 4 (or equivalent) in Health & Social Care and or management or willingness to work towards it

Why Join Us?

• Opportunity to make a real difference in people's lives
• Supportive leadership and development opportunities
• A chance to lead a committed and compassionate team
• A role where your ideas and leadership will shape service delivery

If you would like any further information regarding this post, please contact:

Team Manager: Christine Royles
Tel [phone]
Email [e-mail]

Team Manager: Shani Hodges
Tel [phone]
Email [e-mail]

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.