Home Care Operations Lead — Coordinating Care & Teams

Premier Recruitment Solutions Ltd; Coventry; Presencial; GBP 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development

Career progression

Supportive management

Descripción de la vacante

Premier Recruitment Solutions Ltd is seeking a Senior Care Coordinator for a domiciliary care service in Coventry. You will coordinate daily schedules, manage rotas, and match carers to clients to ensure safe, reliable, person-centred care.

You will liaise with clients, families and staff, respond to changes, and support onboarding and on-call duties. The role requires strong organisation, proactive planning and knowledge of safeguarding.

Formación

• Experience coordinating care within domiciliary or home care settings.
• Strong planning and time-management skills.
• Ability to match care workers to clients based on needs and availability.

Responsabilidades

• Coordinate daily domiciliary care schedules, ensuring visits are covered and delivered on time.
• Prepare and maintain staff rotas, managing changes, sickness and emergency cover.
• Match care workers to clients based on needs, availability and continuity of care.
• Liaise with clients, families and care staff to ensure a smooth delivery of services.
• Respond to queries, concerns and changes in clients' care requirements.
• Support recruitment, onboarding and allocation of care workers.
• Monitor care delivery and address missed calls or staffing issues promptly.
• Maintain accurate records and computerised systems.
• Support care assessments, care plan reviews and risk assessments as required.
• Ensure compliance with policies, safeguarding procedures and regulations.

Conocimientos

Care coordination

Rota management

Communication

Organisational skills

Domiciliary care knowledge

Descripción del empleo

Premier Recruitment Solutions Ltd is seeking a Senior Care Coordinator for a domiciliary care service in Coventry. You will coordinate daily schedules, manage rotas, and match carers to clients to ensure safe, reliable, person-centred care.

You will liaise with clients, families and staff, respond to changes, and support onboarding and on-call duties. The role requires strong organisation, proactive planning and knowledge of safeguarding.