Care Coordinator - Domiciliary Scheduling & Quality

Cera Care Ltd; Coventry; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

NVQ & in-house training

Employee benefits platform

Employee Assistance Programme

Mobile & tech

Company pension

25 days holiday + bank holidays

Paid DBS/PVG

Service & recognition rewards

Job summary

Cera Care Ltd is seeking a Care Coordinator to join our Coventry team. You will oversee the delivery of high-quality care services, pairing Care Workers with Clients based on care needs and location, and ensuring smooth scheduling.

The role emphasizes compliance with CQC/CIW, efficient rota management, and driving to visit clients as needed. You will support care staff through assessments and reviews, maintain organised processes, and contribute to our commitment to dignified, person-centred

Qualifications

• Ideally 2 years' experience as a senior in a Domiciliary Care Agency.
• Motivated to deliver first-class care.
• Knowledge of scheduling and rota systems.
• Knowledge of CQC/CIW/CIW Compliance is essential.
• Experience in care assessments and care reviews; ability to motivate staff.
• Organised, methodical and detail-oriented.
• NVQ/SVQ 2 or 3 qualification (not essential).
• Must have a driving licence and access to a vehicle.

Responsibilities

• Manage delivery of high-quality care services and match Care Workers to Clients by needs and location.

Skills

Scheduling & rota management

Compliance knowledge (CQC/CIW)

Motivated to deliver first-class care

Driver with access to a vehicle

Education

NVQ/SVQ Level 2 or 3

Job description

Cera Care Ltd is seeking a Care Coordinator to join our Coventry team. You will oversee the delivery of high-quality care services, pairing Care Workers with Clients based on care needs and location, and ensuring smooth scheduling.

The role emphasizes compliance with CQC/CIW, efficient rota management, and driving to visit clients as needed. You will support care staff through assessments and reviews, maintain organised processes, and contribute to our commitment to dignified, person-centred