Home Care Administrator — Poole Office (On-Call)

Agincare Group; Poole; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

On-call rota

Refer a friend up to £1000

Mileage 32p per mile

Training up to QCF level 5

Company pension

Job summary

Agincare Poole is seeking a detail-oriented Home Care Administrator to support staff and client paperwork from the Poole Office. The role involves care plan assessments, client funding information, HR file maintenance and recruitment paperwork, with training records kept up to date.

You will handle calls and emails, disseminate to the relevant team, and assist with audits and policy implementation. A full-time post, on-call evenings/weekends, and day-to-day administration in a caring environment

Qualifications

• 12 months’ right to work in the UK
• Must have a valid UK driving license and access to your own vehicle
• Experience in an administrative function, ideally in Health & Social Care
• Excellent listening, verbal and written communication skills with high IT competency

Responsibilities

• Support the Registered Manager with staff and client paperwork
• Prepare care plan assessments and reviews
• Handle client funding information
• Maintain Staff HR files and recruitment paperwork
• Keep training records up to date
• Answer incoming calls, emails and post and disseminate to team
• Audit, report faults, and support policy implementation
• Cover on-call rota in evenings/weekends

Skills

IT competency

Excellent communication

Listening skills

Verbal communication

Job description

Agincare Poole is seeking a detail-oriented Home Care Administrator to support staff and client paperwork from the Poole Office. The role involves care plan assessments, client funding information, HR file maintenance and recruitment paperwork, with training records kept up to date.

You will handle calls and emails, disseminate to the relevant team, and assist with audits and policy implementation. A full-time post, on-call evenings/weekends, and day-to-day administration in a caring environment