Home Care Admin Coordinator - On-Call & Paperwork Expert

Agincare Uk; Weston-super-Mare; On-site; GBP 20,000 - 26,000; Full time

Job summary

Agincare is seeking a Home Care Administrator at Tamar Court, Weston-super-Mare. You will support the Registered Manager with staff and client paperwork, including care plan assessments, funding information, HR files, recruitment records, and training logs.

You will handle calls, emails, and post, assist with auditing and policy implementation, and may cover care calls during emergencies and on-call periods, including some evenings and weekends.

Qualifications

• Must have at least 12 months right to work in the UK.
• Experience in an administrative role, ideally in Health & Social Care.
• Excellent listening, verbal and written communication skills with strong IT competency.

Responsibilities

• Assist the Registered Manager with staff and client paperwork.
• Handle care plan assessments and reviews, client funding information, and HR files.
• Manage recruitment paperwork and training records.
• Handle incoming calls, emails and post, routing to the appropriate team.
• Support auditing, fault reporting and policy implementation as required.
• Cover care calls in emergencies and participate in the on-call rota (evenings/weekends).

Skills

Administrative experience

Communication skills

IT skills

Job description

Agincare is seeking a Home Care Administrator at Tamar Court, Weston-super-Mare. You will support the Registered Manager with staff and client paperwork, including care plan assessments, funding information, HR files, recruitment records, and training logs.

You will handle calls, emails, and post, assist with auditing and policy implementation, and may cover care calls during emergencies and on-call periods, including some evenings and weekends.