Home-Based Business Travel Consultant

Succeed Recruitment Solutions; Birmingham; Remote; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Bonus

32 days holiday

Private medical cover

Life assurance

Enhanced parental pay

Job summary

Succeed Recruitment Solutions Limited is partnering with a market-leading global TMC to recruit Business Travel Consultants for a home-based role in the United Kingdom. The role focuses on handling client travel requirements, booking complex itineraries, and delivering exceptional service via phone and email.

Candidates should have business travel reservations experience and solid GDS knowledge (Amadeus, Galileo or Sabre).

Qualifications

• Experience in business travel reservations.
• GDS knowledge: Amadeus, Galileo or Sabre.
• Good worldwide geographical knowledge.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Handle all travel requirements for a specialist client base.
• Arrange and book complex flight itineraries.
• Respond to calls and emails in a polite, efficient manner.
• Deliver outstanding customer service at all times.
• Communicate effectively with clients at all levels.
• Offer advice on routes and fares for clients.

Skills

GDS Knowledge

Customer service

Organisational skills

Attention to detail

Communication skills

Geographical knowledge

Tools

Amadeus

Galileo

Sabre

Job description

Our client is a market leading, global TMC, with values based on compassion and service and as their impressive growth continues, they're now looking to add even more Business Travel Consultants to their home-based team.

If you have business travel reservations experience (and solid GDS/fares knowledge), along with the ability to deliver high levels of customer service, we'd love to hear from you!

On offer is a competitive starting salary up to £30k plus monthly bonus and an extensive benefits package inc. 32 days holiday (plus an additional half day for your birthday) private medical cover, life assurance scheme and enhanced maternity and paternity pay.

• competitive starting salary up to £30k plus monthly bonus
• 32 days holiday (plus an additional half day for your birthday)
• private medical cover
• life assurance scheme
• enhanced maternity and paternity pay

Training is delivered remotely and there are and exciting opportunities for career development within the organisation.

Role of Business Travel Consultant:

• Handle all travel requirements for a specialist client base
• Arranging and booking complex flight itineraries
• Respond to calls and emails from clients in a polite, efficient and professional manner
• Deliver an outstanding level of customer service at all times
• Communicate effectively with clients at all levels
• Offer advice on the best routes and fares for clients

Skills required for the role:

• Previous experience in a business travel reservations role - essential
• Proficiency on a GDS - Amadeus, Galileo or Sabre - essential
• Good worldwide geographical knowledge
• Strong organisational skills
• Keen attention to detail
• Excellent customer service & communication skills