Home Admissions & Community Growth Specialist

Hartford Care Ltd; Alton; Hybrid; GBP 21,000 - 32,000; Full time

Job summary

Hartford Care Ltd is seeking a Home Admissions Assistant for Alton Place to drive occupancy and welcome new residents and their families. You will manage enquiries via phone, email and in person, coordinate move-ins with care teams and visit new residents at 24 hours, 1 week and 4 weeks to ensure comfort and safety.

You will also champion the home within the community by planning events and building local relationships, while taking part in training and personal development to grow

Qualifications

• Proven sales and marketing experience with measurable results.
• Excellent written, verbal and non-verbal communication skills.
• Knowledge of the health and social care sector.
• Confident with Microsoft Office (Excel, PowerPoint, Word, Outlook) and CRM tools.
• Flexible approach to working hours including some evenings and weekends.

Responsibilities

• Respond to enquiries by phone, email, in person and through CRM to drive occupancy.
• Support move-in process with residents and families and monitor post-move satisfaction.
• Plan and host local events to promote the home and engage stakeholders.

Skills

Sales experience

Marketing experience

Health and social care sector

MS Office

Flexible hours

Tools

CRM

Job description

Hartford Care Ltd is seeking a Home Admissions Assistant for Alton Place to drive occupancy and welcome new residents and their families. You will manage enquiries via phone, email and in person, coordinate move-ins with care teams and visit new residents at 24 hours, 1 week and 4 weeks to ensure comfort and safety.

You will also champion the home within the community by planning events and building local relationships, while taking part in training and personal development to grow