Care Home General Manager: Grow Occupancy & Culture

Hartford Care Ltd.; Alton; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Zusammenfassung

Hartford Care Ltd. is seeking an inspiring General Manager to lead Alton Place, a newly opened residential and dementia care home. You will drive occupancy growth, recruit and develop a high-performing team, and shape a culture of excellence within the local community.

You will oversee all aspects of the home, from admissions to the quality of care, ensuring dignity, independence and person-centred solutions for residents with dementia and residential needs.

Qualifikationen

• Proven experience of filling beds and growing occupancy in a newly opened or low-occupancy care home.
• NVQ, RMA or Diploma at Level 5 minimum.
• Management experience in a residential or nursing home of a similar size.
• Strong knowledge of CQC Fundamental Standards and the NMC Code of Conduct.
• Experience of caring for people living with dementia.
• Understanding of person-centred care, promoting independence and enablement.
• Excellent communication and IT skills.
• The ability to motivate a team, manage time well and stay calm under pressure.
• Good commercial awareness.
• Flexibility around working hours, including occasional on-call duties and night visits.

Aufgaben

• Drive occupancy growth by building community links, working with referrers and assessing prospective residents to match needs.
• Show prospective residents and families around the home and be the face of Alton Place in the local community.
• Recruit, induct, train and develop the team as the home grows, building strong teamwork and high standards.
• Lead and inspire your team with a visible, hands-on presence trusted by residents and families.
• Ensure Alton Place meets CQC Fundamental Standards and the company’s brand and quality standards.
• Champion person-centred care for people living with dementia and residential care needs.
• Manage budgets, maximise occupancy and control costs as the home grows.
• Build strong relationships with families, GPs, district nurses, social services and the wider community.
• Carry out regular clinical audits and oversee medication, safeguarding, infection control, and health and safety.

Kenntnisse

Occupancy growth

Leadership

Communication

IT skills

Time management

Calm under pressure

Commercial awareness

Ausbildung

Level 5 management qualification (NVQ/RMA or Diploma)

Jobbeschreibung

Hartford Care Ltd. is seeking an inspiring General Manager to lead Alton Place, a newly opened residential and dementia care home. You will drive occupancy growth, recruit and develop a high-performing team, and shape a culture of excellence within the local community.

You will oversee all aspects of the home, from admissions to the quality of care, ensuring dignity, independence and person-centred solutions for residents with dementia and residential needs.